FAQ on Azelaic Acid Niacinamide Clear Toner
What does the Medicube Azelaic Acid Niacinamide Clear Toner do?
This toner helps calm redness, control excess sebum, and refine skin texture. It combines 4% Azelaic Acid and 2% Niacinamide to promote clearer, smoother, and more balanced skin.
Is the Medicube Azelaic Acid Niacinamide Clear Toner suitable for sensitive skin?
Yes. The formula is gentle and designed to soothe irritation while maintaining hydration, making it ideal for sensitive, acne-prone, or combination skin.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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