FAQ on No.3 Blue Bio-Retinol Pore Refining Serum
What makes Blue Bio-Retinol different from traditional retinol?
Blue Bio-Retinol is a bio-based alternative that combines encapsulated retinol for enhanced stability and reduced irritation. It offers the same pore-refining and anti-aging benefits as traditional retinol but is much gentler on the skin.
What skin types is the Numbuzin No.3 Blue Bio-Retinol Pore Refining Serum suitable for?
This serum is suitable for all skin types, including sensitive skin. Its gentle Blue Bio-Retinol formula makes it ideal for retinol beginners.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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