FAQ on 0.1% Gentle Retinol Serum
How often should I use the Dr. Althea Gentle Retinol Serum?
Apply it 2–3 times weekly at night, then increase frequency as your skin tolerates it. Always follow with a moisturiser and remember to use sunscreen during the day.
What skin concerns does the Dr. Althea 0.1% Gentle Retinol Serum target?
This serum helps reduce fine lines, wrinkles, and uneven texture. It also supports collagen production and improves skin elasticity for smoother, more youthful-looking skin.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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