FAQ on Azelaic Acid 10 Kojic Tea Tree Serum
What does the Purito Azelaic Acid 10 Kojic Tea Tree Serum do?
This serum targets acne, redness, and excess oil while fading post-acne dark spots. Its blend of azelaic acid, kojic acid, and tea tree oil helps calm irritation, control breakouts, and brighten uneven skin tone.
Can I use this serum with other active ingredients?
Purito Seoul Azelaic Acid 10% Kojic Tea Tree Serum works well with hydrating and barrier-strengthening products. Avoid using it with strong exfoliating acids or retinoids in the same routine to reduce the risk of irritation.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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