FAQ on Molecule-Clear 5% Glycolic Acid Serum
What does the NINELESS Molecule-Clear 5% Glycolic Acid Serum do?
This serum contains 5% glycolic acid to exfoliate, eliminating dead skin cells, smoothing rough texture, refining pores, and boosting radiance while also hydrating the skin.
Can I use the Nineless Glycolic Acid Serum with other actives?
Avoid layering with strong actives like retinol, vitamin C, or other AHAs/BHAs in the same routine to prevent irritation. Instead, alternate usage on different days.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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