FAQ on PDRN Pink Peptide Eye Cream
Can Medicube PDRN Eye Cream be used on other areas besides the eyes?
While it is specifically formulated for the delicate eye area, this eye cream can also be gently applied to other areas prone to fine lines, such as smile lines, forehead, or neck, for targeted anti-aging benefits.
Is this eye cream safe to use with other active skincare ingredients like AHAs or Vitamin C?
Since it contains Retinol, it’s best to avoid layering it directly with strong exfoliating acids, other retinoids, physical scrubs or Vitamin C to prevent irritation. Use in alternating routines if needed.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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