FAQ on Kojic Acid Turmeric Night Wrapping Mask
Can I use this overnight mask every night?
For best results, use 2–3 times per week, reducing to once per week for sensitive skin. It contains Retinol and Kojic Acid, which may lead to skin sensitivity.
Does the mask need to be washed off in the morning?
After peeling off the dried film, rinse your face with lukewarm water to remove any residue and prepare your skin for your morning routine.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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