FAQ on Hypochlorous Acid Daily Facial Spray
What is the Medicube Hypochlorous Acid Daily Facial Spray?
The Medicube Hypochlorous Acid Daily Facial Spray is a pH-balanced mist formulated with 150ppm HOCl to soothe irritation, reduce acne-causing bacteria, and refresh stressed skin at any time.
What does Hypochlorous Acid do for the skin?
Hypochlorous Acid (HOCl) purifies the skin, reduces inflammation, and supports the skin’s natural defense barrier. It targets acne-causing bacteria while remaining gentle enough for daily use.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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