FAQ on SEOUL 1988 Cream : Retinal Liposome 1% + Fermented Rice
What skin concerns does the SEOUL 1988 Cream: Retinal Liposome 1% + Fermented Rice target?
This cream addresses fine lines, wrinkles, loss of firmness, dullness, uneven skin tone, and early signs of aging while enhancing overall skin resilience.
Is the K SECRET SEOUL 1988 Cream : Retinal Liposome 1% + Fermented Rice suitable for sensitive skin?
The formula minimises irritation and includes soothing fermented ingredients, peptides, and herbal extracts. It is free of artificial fragrances, essential oils, and alcohols. Beginners with retinoids should gradually introduce them into their skincare routine.
What is the difference between the SEOUL 1988 Cream: Retinal Liposome 1% + Fermented Rice and the SEOUL 1988 Cream: Snail Mucin 93% + Rice?
The Retinal Liposome 1% + Fermented Rice cream is focused on anti-aging, addressing issues such as fine lines, elasticity, and firmness through collagen-boosting retinal. In contrast, the Snail Mucin 93% + Rice cream is designed to provide deep hydration, repair the skin barrier, and improve overall skin texture. The retinal cream is ideal for concerns related to wrinkles and aging, while the snail mucin cream is best suited for skin that needs moisture, soothing, and recovery.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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