FAQ on Niacinamide 20 Serum
What does Jumiso Niacinamide 20 Serum do?
It helps brighten dull skin, fade dark spots, refine pores, and control excess sebum for a clearer, more radiant complexion.
What are the key ingredients in Jumiso Niacinamide 20 Serum?
It contains 20% Niacinamide, Tranexamic Acid, Glutathione, Triple Centella Complex, and Hyaluronic Acid.
What is the difference between the Jumiso Niacinamide 20 Serum and Niacinamide 10 Serum?
The Niacinamide 20 Serum contains a higher concentration (20%) for targeting stubborn hyperpigmentation, enlarged pores, and excess oil, making it more potent but better suited for experienced users. The Niacinamide 10 Serum offers a gentler 10% concentration, ideal for beginners or those with sensitive skin, while still helping to brighten, smooth, and balance the complexion.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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