FAQ on Mugwort Calming Deep Cleansing Oil
What are the main ingredients in the Isntree Mugwort Cleansing Oil?
Ganghwa mugwort (Artemisia) soothes and reduces redness, while 8 plant-derived oils help dissolve makeup and impurities without stripping the skin.
What are the key benefits of this cleansing oil?
It removes makeup, sunscreen, and impurities, reduces sebum and blackheads, calms irritation, and maintains the skin’s natural moisture balance.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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