FAQ on Glutathione Niacinamide Body Wash
What does the APLB Glutathione Niacinamide Body Wash do?
It gently cleanses away dirt, oil, and impurities while brightening skin tone, soothing irritation, and providing deep hydration.
Can I use APLB Glutathione Niacinamide Body Wash on the face?
While the formula is gentle and mold, it is not recommended for use on the face. It does contain SLES surfactant, which may be more drying for facial skin if used frequently.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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