FAQ on Collagen Gel Mask
What versions of the Abib Collagen Gel Mask are available?
It has 3 types. Sedum Jelly with Sedum Sarmentosum, Hyaluronic Acid, and Vitamin C for intense hydration and brightening. Jericho Rose Jelly with Selaginella Lepidophylla and Ceramide for barrier repair and anti-aging. Heartleaf Jelly with Heartleaf and Tannin to calm irritation, refine pores, and enhance elasticity.
Is the Abib Collagen Gel Mask suitable for sensitive skin?
Yes, it is free from ethanol, mineral oil, essential oils, and artificial fragrance, making it suitable for all skin types, including sensitive skin.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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