FAQ on Black Rice Night Knight Retinol Serum
What makes the Haruharu Wonder Black Rice Night Knight Retinol Serum different from other retinol serums?
The Haruharu Wonder Black Rice Night Knight Retinol Serum can easily be added to your skincare routine. However, if you are using other products that contain retinol or exfoliating ingredients, be cautious of potential irritation. For the best results, apply this serum after your toner and before your moisturiser.
Can I use Haruharu Wonder Black Rice Night Knight Retinol Serum during the day?
The Haruharu Wonder Black Rice Night Knight Retinol Serum is specifically formulated for nighttime use. Retinol can increase your skin's sensitivity to the sun, so it's best to use this serum in the evening as part of your nighttime skincare routine. Always follow up with SPF during the day to protect your skin from the sun.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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