FAQ on The Peptide Collagen Hydrogel Eye Patch
What do COSRX Peptide Collagen Hydrogel Eye Patches do?
These eye patches hydrate, firm, and brighten the under-eye area, reducing puffiness and signs of fatigue while boosting elasticity.
What are the key ingredients in COSRX Peptide Collagen Eye Patches?
They contain 4 types of peptides, collagen, niacinamide, caffeine, hyaluronic acid, and vitamin B12 to address hydration, firmness, and brightness.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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