FAQ on PDRN Gel To Foam Cleanser
What is the Medicube PDRN Gel To Foam Cleanser?
It’s a jelly-to-foam facial cleanser enriched with PDRN, Collagen, and LHA that gently removes dirt, sebum, and impurities while hydrating and refining the skin for a smoother, more radiant complexion.
Will it leave my skin feeling dry or tight?
The combination of 5 Ceramides, Hyaluronic Acids, Glycerin, and Panthenol ensures long-lasting hydration and comfort after cleansing.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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