FAQ on Kojic Acid Turmeric Niacinamide Serum
What does the Medicube Kojic Acid Turmeric Niacinamide Serum do?
This brightening serum targets dark spots, uneven skin tone, and dullness while hydrating and smoothing skin for a radiant complexion.
What are the key ingredients in the Medicube Kojic Acid Turmeric Niacinamide Serum?
The serum features Kojic Acid to fade dark spots, Turmeric to soothe irritation, Niacinamide and Vitamin E to refine texture, and micro-capsules with Squalane and Thioctic Acid for deep hydration.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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