FAQ on Hyaluronic Multi Peptide Serum
What are the main benefits of the Medicube Hyaluronic Multi Peptide Serum?
This serum provides long-lasting hydration, improves skin elasticity, reduces fine lines, and promotes a plump, radiant complexion with 99% Hyaluronic Acid, 13 Peptides, and PDRN.
Does the Medicube Hyaluronic Multi Peptide Serum help with dry or flaky skin?
Yes, the double-layer hydration system provides intensive moisture and soothing care, helping to relieve dryness and flakiness effectively.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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