FAQ on Hyaluronic Moisturizing Capsule Cream
What is the Medicube Hyaluronic Moisturizing Capsule Cream?
It’s a dual-formula cream that features ultra-low molecular Hyaluronic Acid capsules and a lightweight gel, providing deep hydration, plumpness, and long-lasting moisture to dehydrated or combination skin.
Who is this cream best suited for?
This cream is ideal for dehydrated, dry, and combination skin types looking for intense hydration without a heavy feeling.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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