FAQ on Collagen Night Wrapping Mask
Are Korean skincare products suitable for all skin types?
Yes, Korean skincare is designed to cater to a wide range of skin types, including dry, oily, combination, and sensitive skin. Ingredients such as hyaluronic acid, tea tree oil, and centella asiatica ensure versatility and effectiveness for diverse skin concerns
Will Korean skincare products cause breakouts?
Not necessarily. Breakouts depend on individual skin compatibility with specific ingredients. Conducting a patch test before using a new product can help avoid irritation or adverse reactions
How long does it take to see results from Korean skincare?
Korean skincare focuses on gradual improvement rather than instant results. Consistency is key, and visible changes typically occur over weeks of regular use
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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