FAQ on Anastatica Skin Conditioning Toner
Is Dr. Althea’s Anastatica Toner suitable for sensitive skin?
Yes! The formula is pH-balanced, free from artificial fragrances, parabens, essential oils, and alcohols, making it safe and gentle for even the most sensitive skin types.
What makes Anastatica Hierochuntica (Rose of Jericho) special for skincare?
Known as the “resurrection plant,” Anastatica Hierochuntica can survive extreme dryness and revive with just a drop of water—bringing the same intense moisture and resilience to your skin.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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