FAQ on No.2 Rose PDRN Collagen Plumping Serum
Can this serum help with anti-aging?
Yes, the collagen, peptides, and PDRN work together to improve elasticity, reduce signs of aging, and restore skin volume.
What texture does the serum have?
The No.2 Rose PDRN Collagen Plumping Serum has a unique rose jelly texture that glides smoothly onto the skin, delivering a dewy, plumped finish without feeling heavy or sticky.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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