FAQ on Retinol NMN Boosting Serum
What does the Medicube Retinol NMN Boosting Serum do?
This serum effectively targets fine lines and wrinkles while enhancing skin firmness and elasticity. It promotes a bouncy, resilient complexion with a low-irritation formula that's suitable for sensitive and acne-prone skin.
What are the key ingredients in the Retinol NMN Boosting Serum?
The serum has 99.8% pure Retinol-some for fine line care, 99% NMN for firming and wrinkle reduction, and peptides to soothe and enhance youthful-looking skin.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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