FAQ on Heartleaf TECA Capsule Serum calming drop
What is the Abib Heartleaf TECA Capsule Serum Calming Drop?
The Abib Heartleaf TECA Capsule Serum Calming Drop is a soothing and repairing serum formulated with Heartleaf, TECA (Centella Asiatica extract), Niacinamide, Succinic Acid, and Panthenol to calm irritation, refine pores, and support skin recovery.
What are the key benefits of the Abib Heartleaf TECA Capsule Serum?
This serum helps soothe redness, repair damaged skin, refine enlarged pores, reduce acne-prone concerns, and deliver lightweight hydration without greasiness.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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