FAQ on PDRN Pink Collagen Exosome Shot Serum 7500
What is the Medicube PDRN Pink Collagen Exosome Shot Serum 7500?
It is an anti-aging serum formulated with 7,500 ppm of exosomes, salmon PDRN, 200 DA collagen, eight types of hyaluronic acid, niacinamide, and a three-peptide complex to improve skin elasticity, firm the skin, tighten pores, and provide deep hydration.
What is the difference between the PDRN Pink Collagen Exosome Shot Serum 7500 and the 2000 version?
The PDRN Pink Collagen Exosome Shot Serum 7500 is a high-strength anti-aging serum with 7,500 ppm exosomes for intensive skin regeneration, firmness, and elasticity, ideal for experienced users. The 2000 version has 2,000 ppm exosomes, offering a gentler, beginner-friendly formula for brightening, hydration, and overall skin tone improvement.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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