FAQ on The Hyaluronic Acid 3 Serum
What are the main benefits of COSRX The Hyaluronic Acid 3 Serum?
This serum deeply hydrates the skin with 3% Hyaluronic Acid, boosts moisture retention, improves skin elasticity, and strengthens the skin barrier with Ceramide and Cholesterol.
What skin types can benefit from this serum?
This serum is suitable for all skin types, especially those with dry, dehydrated, tight, rough, or aging skin.
Are your products authentic?
Yes, all our Korean cosmetics are authentic and are sourced directly from authorised distributors or manufacturers.
How long do you take to ship out orders?
All orders are shipped out from Melbourne within 1 business day, we offer same business day dispatch for orders until 2pm.
When will my order arrive after dispatch?
VIC (Metro): 1 business day
VIC (regional) & Metro areas of QLD, SA, TAS and NSW : 2 - 4 business days (express: 1 - 3 business days)
WA (Metro) : 4 - 7 business days (express: 2 - 3 business days)
Please allow an extra 3 business days for regional deliveries. Deliveries to other Australian territories may take 1 - 2 months.
What happens I receive a damaged/faulty product?
Please contact us at support@kbeautydropzone.comas soon as possible and we will either send a replacement or issue a refund for the faulty product. We may request for photographic evidence of the damaged product.
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